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Customer Satisfaction Survey 2025

The results of our Customer Satisfaction Survey 2025 confirm an exceptionally positive perception of SHIPPERSDOC’s services, particularly in terms of procedural clarity, customer support, operational reliability, and expertise in managing ECTN, BESC, FERI, Cargo Waiver and ACD certificates for Africa. Key Customer Satisfaction Indicators These results demonstrate SHIPPERSDOC’s ability to support exporters, freight forwarders and […]

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Web Marketing as a Strategic Driver for Digital Growth

In an increasingly competitive and international logistics environment, a strong digital presence is no longer optional—it is a strategic asset. Through targeted and eligible web marketing activities under PR FESR Liguria 2021–2027 | Action 1.2.3, Project co-financed by the European Union – European Regional Development Fund, SHIPPERSDOC successfully strengthened its online positioning and international visibility. […]

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BESC – ECTN – Niger – Cargo Waiver: Why It Is Mandatory

The BESC (Bordereau Électronique de Suivi des Cargaisons), also known as ECTN or Cargo Waiver, is a mandatory cargo tracking document required by Niger authorities for all shipments destined to the country. Although Niger is a landlocked country, the main maritime hubs for Niger-bound cargo are the corridors transiting through the ports of Cotonou (Benin) […]

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